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INNBUFFALO POLICIES



CANCELLATION POLICY: Reservations may be canceled up until three days (72 hours) prior to your arrival. Your deposit is the value of the first night of your stay. Your deposit will be refunded less a $25 cancellation fee. Reservations canceled within three days of your arrival will forfeit your deposit.
RESERVATION CANCELLATION POLICY: We reserve the right to cancel any reservation at our discretion, for any reason, at any time. While we strive to provide exceptional service and honor all reservations, unforeseen circumstances may occasionally arise that necessitate the cancellation of a booking.
If your reservation is canceled, you will be notified promptly. In such cases, we will do our best to provide alternative options or offer a full refund where applicable. However, we cannot be held liable for any inconvenience or additional costs incurred due to such cancellations.


CLEANING AND SANITATION POLICY: At InnBuffalo, we prioritize the health and safety of our guests. We are committed to maintaining the highest standards of cleanliness throughout our property. To ensure your comfort and peace of mind, we use hospital-grade cleaners and disinfectants that adhere to CDC and AHLA guidelines to clean and sanitize all areas.
Daily Cleaning and Disinfection:
We thoroughly clean and disinfect all guest rooms and public spaces every day.
High-touch surfaces, including doorknobs, light switches, remote controls, faucets, and more, are disinfected regularly.
Each room is carefully inspected to maintain cleanliness and hygiene standards.
Our goal is to provide you with a safe and welcoming environment, and we continue to adapt our cleaning practices to meet or exceed the latest health and safety guidelines.
If you have any specific requests or concerns about cleaning during your stay, please don’t hesitate to let us know.


STAFF: We are a small property and have a small staff. All employees self-monitor for symptoms and do not come to work if they are experiencing symptoms or have been exposed to COVID-19. All staff have been vaccinated.

VENTILATION: All guest rooms at InnBuffalo are independently heated and cooled and guests control the temperature. Specifically, guest rooms are heated by radiators in combination with individual Fujitsu units that heat and cool. In addition, the windows may be opened.

CONTACTLESS CHECK-IN & CHECK-OUT: Self check-in instructions will be provided. We ask that you estimate your check-in time as best as you can and keep us updated if that changes. Check-in is from 3:00 pm - 6:00 pm. Please make special arrangements for times outside of these hours. Check-out is at 11:00 am. Late check-out is available (as late as 1:00pm) as is early check-in (noon-3:00pm) for an additional $50 fee. To choose, go to previous screen and add under the "Specials & Packages" tab.

BREAKFAST: Each morning between 7:30am-10:30am guests may help themselves to a complimentary, self-serve breakfast consisting of fresh berries, yogurt, granola, a baked good, hard boiled eggs, whole fruit, toast, coffee, tea & juice. In addition, there is a Keurig coffee maker in your room and a small refrigerator. There are many walkable options in the neighborhood for dining, as well.

HOUSEKEEPING: Housekeeping will be in your room daily throughout your stay to maintain a tidy and welcoming environment.
If you prefer to opt out of this service during your stay, just let us know, or hang the 'Do Not Disturb' sign on your door.


UNREGISTERED GUESTS: Only guests of the inn are permitted on the property. Please check with us first if you plan to have company.

PARKING: Parking in front of the inn alternates, please read signs. Parking on property is limited to six assigned spots and cannot accommodate oversized vehicles. Parking is $15 per day. You must have parking included on your reservation and be assigned a space. If you park on property without permission you will be asked to move your vehicle and/or be charged the fee.

Rates/policies are subject to change and vary during high-impact periods. A 30-day cancellation notice is required during some holidays and special events.

InnBuffalo is a non-smoking property. A $200 fine will be applied to your stay should you smoke on the premises.

All rates are based on double occupancy. Only certain suites can accommodate more than two people. There is a $25.00 charge for each extra guest each day.

Please call to inquire about bringing your pet. We have certain rooms that are able to accommodate pets. There is also a pet fee of $50.

Special situations allow for children, please call to make arrangements.

GIFT CERTIFICATE POLICIES: Please phone InnBuffalo directly to make your reservation. Gift certificates may not be redeemed for cash, are not transferable, may not be applied toward group reservations or used toward events or retail items at the inn.

Cleaning/Linen Fee: A fee will be assessed should you leave your room in such a way that a heightened level of disinfection is required or linens are ruined.

By accepting this reservation, you agree to the above.

COVID-19
Our policies have changed in response to the pandemic.

WE GUARANTEE THAT YOUR SUITE WILL BE READY BY 3:00 PM ON YOUR DAY OF ARRIVAL.
Early Check-In (before 3:00PM) OR Late Check-Out (after 11:00AM) is available. $50 additional. Select on previous screen.

CHILDREN
Please phone us directly if you are traveling with children. Because of the historic nature of the home, certain suites do not lend themselves to accommodating little guests.