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Terms & Conditions

Policies for Website:

PLEASE PHONE OR TEXT 716-867-7777, OR EMAIL INFO@INNBUFFALOL.COM WITH YOUR ARRIVAL TIME

We guarantee that your suite will prepared for you by 3:00 pm on your day of arrival.

Children

Please phone us directly if you are traveling with children. Because of the historic nature of the home, certain suites do not lend themselves to accommodating little guests.

Breakfast Hours

8:30 AM Weekdays………………. 9:00 AM Weekends (Saturday & Sunday) & Holidays.

 

To Our Guests ~ InnBuffalo is an intimate property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least 3 (three) days prior to your arrival date to cancel your reservation.  Your deposit will be refunded, less a $25 processing fee.

 

In the unlikely event that you must cancel with less than three (3) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.

 

Rates/policies are subject to change and vary during high impact periods and special requests.  A 30 day cancellation notice is required on whole house bookings and for some holidays and special events.

 

Check-in:  We guarantee your suite will be ready by 3:00 PM.  Kindly call, text or email to let us know what time you are arriving.

 

InnBuffalo, first and foremost, welcomes you as our guest. Our registered guests are our priority.   Please keep in mind we live on premises as this is also our home.  No unregistered guests are allowed unless prior arrangements are made.  Advance arrangements must also be made to allow photographers, videographers, hairstylists, make-up artists, massage therapists, etc. on the property.  In addition, permission must be granted before any professional photos or videos are taken on the premises.

 

InnBuffalo is a non-smoking property.  Smoking is not permitted anywhere inside or outside the premises.

 

All rates are based on double occupancy.  Only some suites can accommodate more than two people.  There is a $25.00 charge for each extra guest each day and a one-time $25.00 charge if you require an extra bed (queen air mattress equipped with same the same, luxury linens we use on our beds).

 

No Pets. Please call for help in making arrangements to board your pet.

 

Special situations allow for children, please call to make arrangements.

 

Gift Certificate Policies

Please phone InnBuffalo directly to make your reservation.

 

Gift Certificates may be purchased online, by telephone or in person at InnBuffalo.  We accept all major credit cards including American Express.

 

InnBuffalo offers Traditional Gift Certificates for purchase all year long in the following denominations:  $50, $150, & 200 & $250.  These “dollar for dollar” certificates have no expiration date.

 

For a limited time, InnBuffalo is offering a discount of 20% as part of our Holiday Gift Certificate Sale.  These certificates are available for purchase from December 1 through the 31, 2017 and may be redeemed beginning January 1, 2018.  Holiday Sale Certificates may not be redeemed until January 1st, 2018 and are redeemable for face value until 12/31/2018. After that, certificates are valued at their original purchase price (20% less) and expire 12/31/2023.

 

Presentation Options:

If you are buying a Gift Certificate, delivery options are as follows:

  • Gift Certificate emailed to you, the Purchaser
  • Gift Certificate emailed to the Recipient
  • Pick-up a handmade certificate at InnBuffalo along with an InnBuffalo gift bag, complete with          tissue and bow, ready for gifting.
  • Gift certificate mailed to you, (with InnBuffalo bag, tissue paper and bow flat packed for you to assemble for presentation).
  • Handmade gift certificate double enveloped and mailed to recipient.

 

Gift certificates may not be redeemed for cash, are not transferable, may not be applied toward group reservations or used toward events or retail items at the inn.

Minimum Nights:  (Enforced during certain times of the year)

On weekends and holidays, InnBuffalo requires a two night minimum stay.  That means, if you wish to stay on a Friday or Saturday night, a two night stay is required.  Eligible combinations include:

  • Thursday & Friday
  • Friday & Saturday
  • Saturday & Sunday

Please note, however, that “orphan” days do occur.  Examples would be a Friday being available because another guest booked a Saturday & Sunday stay.

 

 

Policies for Whole Venue or Group Reservations

 

A reservation for three or more rooms constitutes a group reservation.

 

InnBuffalo is an intimate property and securing the whole venue for your group offers guests an unique and memorable experience.

 

Due to high demand in the summer months, InnBuffalo normally does not consider whole venue or large group stays from Memorial Day to Labor Day.  Online availability is based on a first-come/first serve basis six months in advance.  Whole Venue or Group Reservation policies apply when booking three or more rooms, even if they are booked on-line. We do not offer discounts for room blocks.

 

When booking the entire venue for a wedding weekend or other special event, please be advised that our guest rooms, common areas and grounds are for registered guests only. Reserving a stay does not entitle a bride or groom (or any guest with a reservation) permission to invite non-registered guests to use any guest room or any part of the Inn or grounds for bridal party wedding preparations or photographs without the Innkeeper’s approval and associated fees.

 

To secure your dates, a 50% deposit is required of which $500 is non-refundable.  In the event you must cancel with-in 30 days of your reservation, the entire deposit is non-refundable.  The balance of your stay is due 30 days prior to your reservation.  Regardless of how many guests ultimately stay at the property, you are required to secure the entire property.  We do not offer

refunds for vacancies that may arise.

 

InnBuffalo requires that you provide a guest list with room assignments and contact information for each guest staying at InnBuffalo.